If for some reason you're having issues with submitting your custom word or phrase, please check your character count and that you are using the approved characters. We also will not honor any order requests with profane or objectionable words or phrases.
Articles in this section
- How do I remove links from my custom-built watch?
- I keep getting an error message whenever I try to submit my custom word or phrase—why is that?
- Where do you place the embossing or engraving?
- What is the character limit for engraving and embossing?
- How can I personalize an item with engraving or embossing?
- How can I create a custom timepiece?
- What is your return policy on personalized items?
- How long does it take to personalize an item?
- What items can I engrave?