Customers located in the U.S. can order a replacement leather or silicone strap by contacting the Metro Service Center at 1-800-842-8621. Orders must be placed with a U.S. issued credit or debit card. Please have your watch’s style number ready (located on the back of your watch) so our representatives can assist you. Once the order is placed, please allow 7-10 business days for the strap to arrive. You can then take your watch and strap to any Fossil store to have it installed.
If you are in need of a watch bracelet, we ask that you send your watch to our authorized service center to have the bracelet replaced. To create a repair request, please Click here.